GOOD QUALITY AT BEST PRICE
WHY WE ARE THE BEST FOR YOU
At NCM Bikes we carefully choose the components and parts our E Bikes and Pedelecs are made of.
Battery CapacityOur batteries are known for powerful and long lasting performance. Our unrivaled battery capacity enable you to go further than many or even most competitors‘ model will take you.
Good quality at best priceThe combination of powerful in-house components and high-quality components from proven manufacturers results in an ultimate price-performance ratio.
ServiceOur pedelecs will help you pedal, and we will help you with everything else. Our support starts even before the purchase. Competent advice on our products is a matter of course for us, we advise you from the selection of the right bike, through assembly, to complaints or spare parts, both by telephone and e-mail.
Don’t take our word for it – here’s what our clients say:
Bicycle assembly easier than expected. Despite my two left hands, the E-MTB was assembled and ready to ride within 45 minutes. Meanwhile I am one and a half weeks in the possession of the bicycle and more than only enthusiastically. The engine is quiet and pulls you up the hill. Processing of the bicycle is in my opinion also very good![…]
Frederik G.view on Website
After I had indulged in the predecessor model in 36Volt about 2 years ago and was already very satisfied with it, my girlfriend now got this bike with 48V and we are completely thrilled. Not only that the new engine offers much more thrust on inclines, now also some small details have been improved (e.g. preparation for bottle holder and luggage carrier on the frame tube or on the swingarm). The manufacturing quality and the high-quality components are still super. […]
Klaus Tview on Website
Delivery went perfectly to the desired date by Dachser Spedition, carton in perfect condition (this is not the case with every shipping company, leoncycle, stay with Dachser :)), assembly was simple. The bike makes a very good impression, already rides well without a motor (on flat stretches) – and the motor, i.e. the reason for the purchase itself, seems powerful and I am also very satisfied with the battery range so far (at least!). about 85 km in a hilly landscape with a rather comfortable driving style with mostly, but not always switched on support).[…]
Ela Wlatview on Amazon
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At NCM Bikes we are proud to have one of the best customer service departments.
Do you have a question or want to contact us? Then please fill out the form below. We are happy to help you.
NCM Bikes is a global brand with locations all over the world. Here you find our the current presences in the world.
NCM Bikes Germany
Tel.: 49 511 89793822
NCM Bikes UK
Unit 2 Wharf Mill
Wigan WN3 4FN
Tel.: 44 1942 932 112
NCM Bikes China
NO.20 Gang Ao Road
Warranty claims are excluded in case of damage to the goods by:
· Improper use or improper handling (e.g. operating errors, mechanical damage, incorrect operating voltage, defective storage, improper connection, or faulty installations).
· Excessive environment influences (humidity, heat, overvoltage, dust, etc.)
· disregard of safety precautions.
· Failure to observe the operating instructions and/or recommended maintenance intervals.
· Use of force (e.g. striking, shock, fall).
· Unauthorized repair attempts without our prior written consent or by non-service authorized third parties or if the article is used for commercial purposes.
· Defects caused by normal use, unless we voluntarily provide goodwill within the first 6 months, without recognition a legal opinion for parts, such as:
Saddle, front fork, brakes/brake pads, disc brakes, spoke, cables, handlebar, stem, bell, reflectors, front and rear lights, cranks/pedals, carrier, lock, kickstand, gear shift, bottom bracket, toothed wreaths/cassettes, chain.
In the case of removal or alteration of the type plate attached to the product, the serial number or any safety labels voids the warranty claim. A CLAIM OF THE GUARANTEE SHALL REQUIRE THAT WE GUARANTEE THAT THE WARRANTY IS CHECKED BY SENDING THE GOODS. Care must be taken to ensure that damage to the transport route is avoided by means of a corresponding packaging. Guarantee Services neither an extension nor a new start of the guarantee period for this device; replaced parts become our property.
YOU MUST ATTACH A COPY OF THE ORIGINAL INVOICE OF THE GOODS SHIPMENT IN ORDER TO APPLY FOR THE WARRANTY SERVICE. WE ASK TO UNDERSTAND THAT WE MAY REJECT ENACTMENT THE WARRANTY WITHOUT RESOLVING THIS INVOICE COPY. The transmission of the invoice copy is used to calculate the warranty period.
All legal warranty rights remain unaffected by the foregoing warranty provisions. If you have any questions regarding the warranty or guarantee, you can also contact us by email or phone contact.
In all cases, the guarantor is
Leon Cycle GmbH
Tel.: +49 511 897 938 22
Fax: +49 511 897 938 29